applications
Total Quality Management
by Cork Branch in Cork
Performance Excellence Manager - Spanish
Overall Purpose of Role:
· To fulfil the role of leader within the Operations Senior Leadership Team (SLT)
· Improve the overall quality, efficiency and cost-effectiveness of the services delivered by European Operations.
· Document and re-engineer key business functions throughout the operation using appropriate methodologies.
· Utilize IT system research and analysis of departmental reports, to identify performance gaps to improve the quality, cost effectiveness, and delivery speed of products and services.
· Risk Management
Improve the overall quality, efficiency and cost-effectiveness of the services delivered by European Operations.
.Monitor and maintain process flow management and improvement principles culture across the European operation business units and support areas.
.Utilize process flow management and improvement principles to identify and lead the analysis and implementation of complex and strategic process
Risk Management
.Identifies, assesses and reports risks relevant to the function and ensures appropriate controls are in place
.Takes responsibility, insofar as is reasonably practicable for health and safety in their area of work and for communicating the various components of the safety statement to their team.
Professional qualifications
Certified Insurance Practitioner desirable and must have Black six sigma qualification.
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