Operations Specialist - Nordic Team

Our client is a leading Technology firm based in Co Kildare, they are currently looking to add an efficient administrator to work within the Nordic team.

Some of the duties for the position will include the Manages day-to-day post-sales order management (e.g., credits, returns) and resolution of customer issues (e.g., specialized product builds, performance reports, data analysis); handles multiple moderately complex customer accounts. You will deal with numerous level of clients from low level through to important clients and ensure they are prioritised appropriately and all dealt with to strict deadlines.

This position requires an ambition multi-tasker that can stick to deadlines and work under pressure. Some of the attributes you should possess will include:
Good communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.

• Fluent in Swedish, and have the ability to communicate in both the Norwegian and Danish languages.
• It would be advantageous to have a good level of Finnish but not essential.
• Intermediate knowledge of internal processes and policies.
• Developed understanding of local legal compliance issues.
• Strong problem-solving and analytical skills.
• Good teamwork skills.
• Intermediate time management skills.
• Developing project management skills.
• Developing mentoring and coaching skills.
• Strong academic background