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User Operations - French/Danish/French
by Dublin West Branch in Dublin City Centre
Analyst, User Operations - French/Finnish or Danish (Dublin)
Description
Our client, a leading social networking site is seeking French/Finnish or Danish speaking analysts to join our User Operations team. Analysts are responsible for maintaining user safety, engagement, and site understanding by responding to email inquiries and abuse reports. Additionally, this position is responsible for understanding, analyzing, and communicating patterns in user behavior to the rest of the company. This is a full-time position in our Dublin office.
Responsibilities
- Respond to contacts from users regarding a variety of site issues
- Enforce our Terms of Use by carefully monitoring reports of abuse on the site
- Analyze user interaction with the product and communicate this analysis to others within the department and company
- Identify inefficiencies in work flow and suggest solutions
- Interface effectively with other teams
- Help grow the User Operations team in Dublin
Requirements
- Fluency in written and conversational French/Finnish or Danish and English
- Excellent written and verbal communication skills
- BA/BS degree from a leading academic institution
- Flexibility to take on multiple tasks
- Extremely reliable, consistent, and hard-working
- Strong attention to detail and critical thinking skills
- Deep understanding of social networking sites preferred
- Passion for ensuring a good user experience
- Valid EU work authorization
If you have the relevant experience and feel this is the job for you please send your CV for immediate consideration.
Published at 18-06-2010
Viewed: 54 times
Viewed: 54 times