French Collections Analyst

Collections Analyst - French Market

Position Objective:

As a key player of our Client's Global Collections Team, you will be working in the Dublin office with the responsibility of cash receivables

The environment is internationally dynamic with a full time trainer dedicated to the Collections Team.
Working in partnership with the Sales and Finance Departments will be key to your success.

Duties and Responsibilities:

Collecting accounts receivable balances for invoiced customers using a combination of email and telephone calls to contact the customer.
Achieving individual monthly cash targets
Developing and maintaining proactive working relationships with the sales and finance teams.
Coordinating customer's queries with the relevant departments
Proactive Customer relationship building, continually seek out ways to improve customer satisfaction, communication & query resolution
Working as part of a team to achieve departmental targets
Negotiate Payments Plans, Solutions & Reconciliations
Risk Assessment
Ensure compliance with credit policies and procedures.

Skills and Experience:
1 - 2 years Collections Experience
Fluent French essential
Have worked in a fast paced environment
Good overall business knowledge, appreciation & understanding of business processes
Customer Service Experience
Keen eye for details
Focused and Target Driven
Drive for Quality
Proven Problem Solver
Flexible, Can-Do Attitude
Excellent Communication skills required - both verbal and written
Must be highly competent in Microsoft Office (All Products)
Third level qualification will be an advantage but not essential

For immediate consideration please apply via the link .