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HP is currently seeking speakers of Danish, Dutch, French+Flemish, Finnish, Norwegian and Swedish for fantastic technical roles in their Clonskeagh site in Dublin!

The Global Solution Centre is responsible for the delivery of remote services towards HP customers in the NER Region (Belgium, Netherlands, Luxembourg, Denmark, Norway, Sweden and Finland) across standard and extended warranty, and contract business segments.

Duties

· Providing remote technical support to HP customers, onsite engineers and partners.

· Identifying and resolving issues affecting customer's units using basic troubleshooting techniques

· Being customer oriented, enthusiastic, courteous, assertive, quality conscious and motivated to take charge of both customer engagement and problem resolution.

· Engaging team members for support as required to ensure internal or external business and end users/clients Service Level Agreement demands are met.

Qualifications

· Fluent in at least one of the following languages is essential: Danish, Dutch, French/Flemish, Finnish, Norwegian, and Swedish. Fluent verbal and written English.

· Practical experience of storage systems, Local Area Network technologies

· Practical knowledge of Multi-user Unix Systems, Integrity and at least 2 of the following technologies HP 9000, HP Itanium technologies (eg. Blades), Superdomes

· Relevant industry certifications desired but not required

· Ability to document, manage and follow up technical escalations

· Excellent customer focus.

· Excellent communication skills

What is on offer:

· Competitive salaries based on experience

· Full time permanent positions, Relocation package for candidates not currently based in Ireland!

· Healthcare, Pension benefits, employee stock purchase

· Access to training

· Canteen services, free car parking

· Sports and Social Club

· Discounted employee purchase programme

· International relocation support

· Immediate start!

Apply today to be considered for these excellent roles, or call Deirdre on 01 4057715 to discuss.