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 We are currently recruiting for Technical Support Agents with the following languages Danish, Dutch, French/Flemish, Finnish, Norwegian, and Swedish.

Duties

· Providing remote technical support to customers, onsite engineers and partners.

· Identifying and resolving issues affecting customers  using basic troubleshooting techniques

· Being customer oriented, enthusiastic, courteous, assertive, quality conscious and motivated to take charge of both customer engagement and problem resolution.

· Engaging team members for support as required to ensure internal or external business and end users/clients Service Level Agreement demands are met.

These roles are paying up to €30,000 DOE

For more information please call 01-8139782

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Published at 25-03-2010
Viewed: 71 times