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 Hewlett Packard in Clonskeagh are currently recruiting for Software Technical Support Agents to support Dutch users.

The HP Global Solution Centre provides remote tecnical support to HP, onsite engineers and partners.

Must have experience in one or more of the following:

- Microsoft operating systems(MCP/MCSE certifications preferable but not essential)
- VMware
- HP-UX, or UNIX
- Linux

Responsibilities:

- answer customer enquiries and deliver appropriate technical solutions
- Excellent verbal and written communication skills in language to be supported
- Experience in troubleshooting in a technical environment
- Excellent analytical and problem solving skills
- Software and hardware knowledge of computing, storage and peripheral devices
- Advanced proficiency with case management databases and tools
- Superior customer service skills
- Phone and remote support experience. E-support experience

Excellent salary and benefits on offer, the company will offer relocation


Send your C.V. to Helen through the link below or call 00353 1 6455211 to discuss in more detail

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Published at 25-02-2010
Viewed: 34 times