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Swedish Online Customer Support
by Accounting Division in Dublin City Centre
Analyst, Customer Operations - Swedish (Dublin)
Dublin, Ireland
Description
An Infamous Social Networking site is seeking Swedish speaking analysts to join our Customer Operations team. Our Client's Customer Operations team is dedicated to supporting and expanding their Online Sales advertisers. Team members will be responsible for demonstrating the value of our Client's advertising solutions and providing pre and post sales support for all ad products. This position is full time and located in our Dublin office.
Responsibilities
- Provide pre and post sales support for all Online Sales ad products
- Help team to achieve revenue goals and advertiser acquisition targets
- Gather customer feedback to enhance ad products and customer experience
- Monitor and review ad products purchased
- Identify trends to enhance the support process and improve team efficiency
- Help grow the Customer Operations team in Dublin and the team's international focus
Requirements
- Fluency in written and conversational Swedish and English
- Excellent written and verbal communication skills
- BA/BS degree from a leading academic institution
- Critical thinker
- Strong attention to detail and ability to multi-task
- Avid Online Social Networking user
- Experience in a fast-paced startup environment a plus
- Valid EU work authorization
Published at 20-11-2009
Viewed: 62 times
Viewed: 62 times
