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End of Lease Administrator - German
by Emma Whelan Ph: 01 514 4920 in Dublin South
End of Lease Administrator with fluent German required for muntinational company located in South Dublin, for an initial contract position with a view to extension for the right candidate.
Key Responsibilities/Accountabilities:
· Takes ownership of all assigned Vendor/Dealer account relationships to become the point of contact for Sales & Vendor counter-part as well as for all Asset Management issues, questions or requests.
· Monitor lease expiry dates, monitor / follow up on End of Lease letters and carry out pro-active EOL Management negotiations with customers on options for return, extension or purchase at the end of lease term.
· Work closely with local Sales & Vendor teams to ensure that Service Level Agreements are being adhered
· Develop relationships with respective vendor sales teams, and maintain a coordinated sales approach towards the Lessee at end of lease. Provide excellent service to customer and given the right opportunities optimize profitability.
· Review original lease contract terms, in particular end of lease and return options. Compare leased equipment shown in legal document with details contained in Asset Management database and update as required.
· Maintain frequent and effective communication lines with vendor sales teams and keep to strict corporate workflow processes.
· Manage entire process of acquiring credit, pricing or residual value approval, and documenting, despatching and obtaining customer signature on lease extension documentation.
· Create return letters and return lists of equipment & reconcile returned equipment to expected returns.
· Interface with customer, appointed re-marketing company and vendor sales team for missing & damaged charges.
· Take ownership of administration problems and be pro-active in resolving them
· Effectively communicate with all internal departments to bring resolution to issues, especially those directly related to the termination process
· Participate in projects as directed
The ideal candidate will be fluent German/English with leasing experience or sales/account management experience, and be available immediately.
Please send a current CV to Emma at Archer Recruitment.
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